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KEEP A COPY of all documentation you have regarding your vehicle
and its history. This includes all repair orders, purchase contracts,
warranty book and owners manual that came with your car.
TAKE WRITTEN NOTES
of all conversations you have with your
dealership and repair technicians concerning your vehicle and
its “lemon” potential. Include the date, time and
what specifically was discussed. This includes phone calls
and in-person contact.
ASK ABOUT TSB’s, or Technical Service Bulletins, instructions
from the manufacturer that alert dealerships of specific defects
or necessary repairs in certain models. If you don’t
ask your dealer might not present you with this information,
so speak up and ask your technician to write your request on
the repair order.
PREPARE A TIMELINE if you have many repair orders in your
possession, to organize each repair attempt by date, the number
of times the vehicle has been in the shop, and how many days
total your vehicle has been out of service.
DO NOT
BE DISCOURAGED by your dealer, repair technicians,
or others who might tell you the problems you are experiencing
with your vehicle are minor and that you do not qualify under
the lemon law for any sort of relief. ONLY AN ATTORNEY who
is licensed to practice law in the state where you purchased
your vehicle and has some familiarity with the lemon law, can
make that determination! |
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